Frequently Asked Questions
No, we do not have a physical store anywhere in Mexico. Our business is 100% digital so we can continue enjoying the strategic benefits of online commerce by offering attractive prices to our customers.
Of course! We ship to all corners of Mexico.
Delivery time depends on two factors:
Order production time (approximately 10 days) + shipping time (5 to 7 business days)
In order to validate your warranty, once your order arrives at your registered address, a short video must be generated showing how the box seals are broken to show that everything arrived correctly or, if not, to provide evidence that it arrived in poor condition and the warranty can be validated.
We would love to, but unfortunately we do not offer this service at this time.
We accept payments by credit card, debit card, and PayPal.