top of page

Frequently Asked Questions

Shipping Policy

Details: Kinakú offers shipping throughout Mexico. Our shipping methods guarantee the safe and timely delivery of your products. We also ensure that packaging is carefully done to ensure your products arrive in perfect condition.
Our goal is to build trust and loyalty among our customers through a clear and simple shipping policy.

Servicio de Recogida

At Detalles Kinakú, we understand the importance of offering convenient options for our customers. That's why, in addition to our shipping services, we also offer on-site pickup. This option is designed for those who want a more personalized and direct shopping experience. We want you to learn more about us, our history, and the services we offer. Make your shopping experience unique with Detalles Kinakú!

Exchange and Return Policy

Our priority at Detalles Kinakú is that you are satisfied with your products. If for any reason you are not happy with your purchase, or if you change your mind, we have a clear and simple exchange and return policy. We want you to feel secure when purchasing from us, which is why we guarantee a transparent and hassle-free process for exchanges and returns.

Make your memories shine!

Store

Phone

Tel: +52 56 3383 8618

Tel: +52 55 2398 3887

Schedules

Mon - Fri: 9:00 - 19:00 Saturday: 9:00 - 13:00 Sunday: Closed

  • Facebook
  • Instagram
bottom of page